Privacy policy
Privacy and Cookies
What are Cookies?
At Lola UK, we use cookies to enhance your online shopping experience. Cookies are small data files that we place on your computer or handheld device while you browse our website. They serve various functions, such as remembering your device for a seamless shopping experience.
Types of Cookies
- Website Functionality Cookies: These enable you to browse our website and use features like shopping baskets.
- Website Analytics Cookies: We use these to measure and analyze how our customers shop with us. These cookies do not collect personally identifiable information; they are anonymous and used solely to enhance the website's functionality.
- Third-Party Cookies: When you visit pages with embedded content from websites like YouTube, Facebook, or Twitter, you may receive cookies from these third-party websites. We do not control these cookies; refer to the respective websites for information on managing them.
Why We Use Cookies
We primarily use cookies for two purposes:
1. Technical purposes that are essential for the effective operation of our website.
2. To collect information about our customers' browsing and shopping habits, helping us improve your experience and the quality of our site.
We provide this information in compliance with recent legislation to ensure transparency about your privacy while using our website.
Managing Cookies
Cookies are essential for a full shopping experience with us. If cookies are disabled, you can only browse and research; you won't be able to add products to your bag and complete purchases.
- To Enable Cookies: Follow browser-specific instructions.
- To Disable Cookies: Adjust your browser settings. Instructions vary depending on your browser.
For most browsers:
- Internet Explorer: Go to 'Tools' > 'Internet Options' > 'Privacy.'
- Mozilla Firefox: Visit 'Tools' > 'Options' > 'Privacy.'
- Google Chrome: Click the wrench icon > 'Settings' > 'Show advanced settings' > 'Privacy.'
- Safari: Click the cog icon > 'Preferences' > 'Security.'
Privacy Policy
If you're under 16, please inform a parent or guardian about our privacy policy and terms and conditions. Their consent is required before registering or placing an order with us.
We do not store any credit card details, as all payments are processed through a secure payment gateway.
Information We Collect:
- Your name
- Your address
- Your phone numbers
- Your email address
We maintain this data securely, accessible only by authorized personnel. We may contact you about special offers; if you prefer not to receive such information, email us at sales@lolauk.com or adjust your newsletter preferences on your account details page.
We assure you that your details will not be shared with other companies, and we strictly adhere to the Data Protection Act 1998.
By using our website, you consent to the use of cookies in accordance with our policy. If you do not consent, you can disable cookies or refrain from using the website.
Your privacy matters to us at Lola UK.