Privacy

What is a cookie?

Our website uses cookies to collect information. Cookies are small data files which we place on your computer or hand held device as you browse our website.

Cookies are used to remember your computer or device when you use our website.

These cookies are essential to the effective operation of our website and to enable you to shop with us online.

Website Functionality cookies:

These cookies enable you to browse our website and use our features such as the shopping baskets.

Website Analytics cookies:

Our website uses these cookies to measure and analyse how our customers shop with us. These cookies do not collect information that identifies a visitor, all the information these cookies collect is anonymous and only used to improve the way the website works.

Third party cookies:

When you visit our website you may notice some cookies that are not related to our site. When you visit a page that contains embedded content i.e. you tube, facebook, twitter you may be sent cookies from these websites. We do not control settings of these cookies so we suggest you check the third party websites for more information on how to manage them.

The main purposes for which we use cookies are:

1 - Technical purposes which are essential for the effective operation of our website.
2 - To enable us to collect information about the browsing and shopping habits of our customers to improve their experience and the quality of our site.

We are giving you this information as part of our initiative to comply with recent legislation and to make sure we are both honest and clear about your privacy when using our website.

Managing cookies:

If cookies aren’t enabled on your computer it will mean that your shopping experience with us will be limited to browsing and research you will not be able to add products to your bag and buy them.

To enable cookies:

For PC’S

If you are not sure of the type and version of web browser you use to access the internet click on ‘help’ at the top of your browser window and select the ‘about’ option.

For MAC’s
With the browser window open click on the apple menu and select the ‘about’ option

To disable cookies (or enable):

If you wish to disable (or enable) cookies you will need to change your website browser settings to reject cookies. How you do this will depend on the browser you use.

Internet Explorer:

1 - Choose the menu ‘tools’ then ‘internet options ‘
2 - Click on the ‘privacy’ tab
3 - Select the setting which is appropriate

Mozilla Firefox:

1 - Choose the menu ‘tools’ then ‘options’
2 - Click on the icon ‘privacy’
3 - Find the menu ‘cookie’ and then select the relevant options

Google Chrome:

1 - Click on the wrench icon on the browser toolbar
2 - Select settings
3 - Click show advanced settings
4 - In the ‘privacy’ section click the consent settings button
5 - In the ‘cookies’ section, you can change the following cookies settings

      * Delete cookies

      * Block cookies by default

      * Allow cookies by default

      * Make exceptions for cookies from specific websites or domains

Safari:

1 - Click on the cog icon at the top of your browser window and select the ‘preference’ option.
2 - Click on ‘security’ check the option that says ‘block third party’ and ‘advertising’ cookies if you wish to disable cookies.
3 - Click save.

Privacy policy:

If you are under 16 years of age we require that you inform a parent or guardian about our website privacy policy and terms and conditions as well as requiring their consent to the privacy policy and terms and conditions before registering or placing an order with us.

Our company does not hold any credit card details as we do not see or receive these at any point of the transaction. All payments are done through a secure payment gateway.

Our website is committed to protecting your privacy. We only collect the information we need to process your purchase which is as follows:

     * Your name
     * Your address
     * Your phone numbers
     * Your email address

We keep this data in a secure environment which can only be accessed by authorised persons.

We may contact you to inform you about special offers, if you do not wish to receive this information email us at sales@lolauk.com or select NO to receiving newsletters on your account details page.

We guarantee we will not pass on your details to any other company and all information is collected in accordance with the data protection act 1998.

By using and browsing our website you consent to cookies being used in accordance with our policy. If you do not consent you must disable cookies or refrain from using the website.